Strong communication skills are essential for success in any job. This class provides entry-level employees with practical tools to communicate more clearly and confidently at work. Learn strategies for listening, speaking, and writing effectively, as well as how to ask questions, share feedback, and prevent misunderstandings. The training is designed for employees who may have struggled with communication or experienced workplace conflict in the past and focuses on building positive working relationships.

Topics include:

• 4 styles of communication
• Handling common workplace communication challenges
• Communicating with co-workers and supervisors
• What it means to be a professional at work

Class meeting dates:
Thursday, February 5
Thursday, February 12
Thursday, February 19
(Three 90-minute sessions)